The Definitive Hub for Enterprise Digital Signage

Is the Voome Platform available at all times?

Yes, Voome is engineered for 24/7, 365-day availability with geo-redundant failover and proactive safeguards like scheduled backups and disaster recovery.

Can I access Voome from anywhere and any device?

Absolutely. Voome is cloud-native and accessible from any device with a web browser, anytime, anywhere.

What happens if there’s a power loss?

Voome automatically resumes all processes, including device control and content publishing, after a power interruption.

Will I lose data if the system fails?

No. Voome integrates scheduled backups, health monitoring, and smart caching to prevent data loss and enable automatic recovery.

How can I monitor the status of all services and devices?

Use the centralized dashboard for live status indicators and real-time monitoring of all services and connected devices.

How does Voome protect my account and data?

Voome uses Multi-Factor Authentication (MFA), Role-Based Access Control (RBAC), and comprehensive audit trails for enhanced security and compliance.

Are all changes and activities logged?

Yes, Voome adheres to ISO/IEC 27001 standards, with detailed activity logs and formal documentation of all changes.

How is software security managed?

All software is monitored for vulnerabilities, with secure storage, backups, and encryption.

How is communication between CMS and devices secured?

All access is enforced over TLS-secured HTTPS channels with strong authentication.

Can I disable physical screen buttons and ports?

Yes, local OSD can be fully or partially disabled to prevent unauthorized manipulation.

Is the Voome interface web-based and browser compatible?

Yes, Voome offers a web GUI accessible from all major browsers (Chrome, Safari, Edge, Firefox, Brave, Tor).

How do I manage users and devices?

Use Voome’s device and user management system to configure devices, user accounts, and roles for complex organizations.

How do I manage user roles and permissions?

Admins can create, update, and remove role definitions, assigning tailored permissions for each function.

Can I access system administration from the same web interface?

Yes, with the appropriate permissions, you can access all administrative functions via the unified web interface.

Can I use commodity hardware from multiple vendors?

Yes, Voome supports various hardware vendors, following a certification process.

What devices are supported by Voome?

Supported devices include LG webOS, Hisense/Philips/iiyama/Qbic/Solum Android monitors, Samsung Tizen, SpinetiX Hyper media players, and Windows 11 Pro/Enterprise devices.

Will devices recover automatically after power failure?

Yes, certified devices recover to their last state without manual intervention.

Can I manage custom aspect ratios and resolutions?

Yes, with no inherent limitations except for hardware constraints.

Can I administer devices (add, edit, remove) remotely?

Yes, Voome includes a dedicated module for remote license activation and device management.

How do I organize and manage my devices?

Structure devices into Areas, Branches, and Zones, and use tags for flexible categorization.

Can I control devices remotely?

Yes, you can restart, update, or send commands to devices, schedule power on/off routines, and adjust settings like brightness and volume.

Can I manage device configurations and monitor their status?

Yes, you can view hardware types, OS versions, license status, memory usage, CPU load, temperature, connectivity, and more.

Can I remotely start and stop processes on devices?

Yes, all device functions are remotely managed through the CMS.

Can I control the start and shutdown of screens and players?

Yes, schedule actions like power on, reboot, shutdown, and adjust monitor settings via the Device Management panel.

Can I operate remote management functions without a remote control?

Yes, Voome supports RS232, LAN commands, and vendor-specific APIs/SDKs for real-time command execution.

How do I check the amount of data transferred to each device?

All data transfer events are logged, showing totals and breakdowns by device and time interval.

Can I assign time zones to devices?

Yes, each device can be assigned a specific time zone, or you can use a centralized company time zone.

Can I get Proof of Play reports?

Yes, PoP reporting verifies content display by time and location.

How can I verify the status of media files and playlists on devices?

The global dashboard shows publishing status, online/offline status, connectivity, license status, and device alerts.

Can I see what’s currently displayed on my screens?

Yes, real-time screen monitoring and automatic screenshot updates are available.

How are playback errors and device issues reported?

All errors are logged, and summary reports are generated for diagnostics and support.

Can I receive email alerts for alarms?

Yes, Voome can send notifications and emails based on user-defined settings.

How are device events and alarms managed?

Devices report diagnostic statuses in real time, and the system activates automatic notifications for anomalies.

Where can I find error logs?

Detailed logs are available in the Device Management module and can be retrieved on demand or via daily batch processes.

What types of content can I manage?

You can manage images, videos, audio, playlists, widgets, web pages, and more. Content can be layered and customized with professional editing tools.

What file formats are supported?

Supported formats include JPEG, PNG, GIF, PDF (images); AVI, MP4, MOV, H.264, H.265, MPEG2 (videos); and MP3, AAC (audio).

Can I upload and preview media files before publishing?

Yes, you can preview any file before publishing and download files for offline use.

Can I download files from Voome to my local computer?

Yes, all media files stored in the repository can be downloaded for offline use or further editing.

Can I manage custom aspect ratios and resolutions?

Yes, the CMS Editor supports both standard and custom resolutions.

Is there a limit on file resolution or size?

Voome does not impose inherent limits, but administrators can set policies to restrict file dimensions for end-users.

Does Voome support Unicode characters and European fonts?

Yes, all Unicode characters and fonts are supported.

Can I search for content using metadata?

Yes, use advanced search filters to quickly locate any content, device, or user.

Can I create and edit playlists easily?

Yes, you can create and edit playlists as you wish, with no restrictions on the number of items or the total duration. Managing your playlists is simple and flexible, so you can organize your content exactly how you like.

Can I copy and edit playlists?

Yes, clone any playlist, assign a new name, and edit as needed.

Can I preview content and playlists before publishing?

Yes, preview both content files and playlists before making changes or publishing.

Does Voome support looped playlists?

Yes, playlists automatically restart from the beginning when the last content file finishes.

Can I preview content files and playlists?

Yes, preview any content or playlist before publishing.

Can I approve content before it’s published?

Yes, user permission levels allow for content review and approval workflows.

How do I distribute content to my screens and devices?

To manage and distribute content, use the “Schedule” button in the CMS interface. This allows you to publish, schedule, and organize content across your screens and devices efficiently.

Can I select screens based on technical parameters?

Yes, select screens by device type, size, orientation, location, or user-defined tags.

Can I manage time-based scheduling?

Yes, scheduling is managed by defining when and how often content should be repeated and where it should be displayed.

Can I schedule content distribution to specific hours?

Yes, use calendar-based publishing for synchronized content distribution.

How do I schedule content for specific days, weeks, or months?

Use the advanced scheduling engine to define daily, weekly, or monthly schedules, with time-based triggers and recurring rules.

Can I schedule content for specific times (e.g., start/end at HH:MM)?

Yes, all timing parameters are absolute (HH:MM:SS).

Can I define different validity periods and time intervals for scheduling?

Yes, you can set daily, weekly, monthly validity, precise intervals, and start/end dates for content playback.

How do I handle schedule gaps or overlaps?

The graphical interface highlights gaps and overlaps. You can manually adjust schedules or set default content to fill gaps.

Can I schedule content to stop and resume at specific times?

Yes, Voome’s scheduler lets you control content delivery by time, location, and device.

When I add content to a playlist, will only the new file be transferred?

Yes, only newly added files are transferred to devices (delta transfer).

Can I throttle bandwidth or set download windows?

Yes, advanced controls allow you to manage bandwidth and schedule download windows.

How does Voome ensure accurate content delivery?

The system confirms successful publication and activates retry mechanisms or emergency protocols if needed.

Will playback stop if a new playlist is being published?

No, Voome supports background publishing to avoid interrupting current playback.

Can I get reports on what content was played and when?

Yes, Proof of Play (PoP) reporting verifies content display by time and location.

How does Voome handle schedule gaps?

You can set default content or loop previous playlists to ensure continuous playback.

How does Voome handle content distribution?

Only newly added files are transferred to devices, and you can monitor transfer progress in real time.

Can I get reports on playlists played for specific networks or locations?

Yes, use geographic info (area/branch) to filter and report on content playback.

What integration capabilities does Voome provide?

Voome supports VAST-compliant ad serving, RESTful APIs, user-defined tagging, and compatibility with DSP/SSP partners.

What technologies are used for integration?

Voome supports JSON API.

What integrations are available?

Voome integrates with Office 365, Google Workspace, SSP/DSP platforms, OpenWeather, Power BI, social networks, people counting systems, and more via APIs.

Can I extract technical inventory from the platform?

Yes, inventory can be extracted in standard JSON format or via a custom interface.

Can I integrate with external Ad Sales systems?

Yes, Voome integrates with platforms like Hivestack, Adform, and Pladway for unified campaign management.

Can I import content files manually and automatically?

Yes, you can upload multiple files by dragging, interface with third-party repositories (Amazon S3, WebDav), and integrate with external DAMs.